SpacePal

What types of spaces are available on SpacePal?

SpacePal 101 : Getting Started

Why Book with SpacePal?

How to Be a Great Guest on SpacePal

How to Book a Space on SpacePal

Mateo Caño

Get all the information you need to securely book flex spaces through our marketplace and make the most of it.

Guest

How to Find the Perfect Space for Your Booking

How to Create a Wishlist on SpacePal

What do I need to present at the space?

Do I have to pay anything upon arrival?

Get Inspired on SpacePal: real events and productions from SpacePal users

Find a Space

Do I need an account to message a host?

How can I ask a host questions before booking?

Can I get a host’s email or phone number?

How much time does a host have to reply to my inquiry or booking request?

What should I do if a host isn’t responding?

Why is my message being blocked in the chat?

Learn how to contact hosts and make the most of the chat.

Contacting Hosts

How to book a space?

Are there any restrictions on how I can use a space?

How long can I rent a space for?

What Is the Invite-to-Book Feature?

How do I withdraw a booking request?

How to check a space’s availability

Booking a Space

When will I be charged for my booking?

What payment methods can I use to book a space?

How Does the Payment System Work?

Why was I charged for a booking if my host declined, it expired, or I withdrew?

What is the SpacePal service fee for guests?

Why was my credit card declined?

Everything you need to know about payment methods, charges, refunds, and managing your transactions on SpacePal.

Payments

Can I cancel my booking?

learn how to cancel a booking, understand refund rules, and what to expect when a host cancels.

Cancellations

Explore Spaces

Publish Space

Find answers and get help from Intercom Support and Community Experts

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