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How Does the Payment System Work?

How Does the Payment System Work?

Mateo Caño avatar
Written by Mateo Caño
Updated over a month ago

All payments on SpacePal are processed securely through our platform using Stripe (for most countries) and MercadoPago (for Argentina).

Booking & Payment Process

  1. Send a Booking Request – To book a space, you need to submit a booking request through SpacePal.

  2. Authorization Hold – When you send the request, an authorization hold is placed on your card to ensure funds are available.

  3. Host Confirmation – The host has up to 2 business days to accept or decline the request.

  4. Payment Processing – If the host accepts, the full amount is charged, and your booking is confirmed.

  5. Automatic Release – If the request is declined or expires, the authorization hold is automatically released. Depending on your bank, it may take a few days for the funds to reflect in your account.

Once your booking is confirmed, the SpacePal Cancellation and Refund Policy applies.

💡 Important: In Argentina, all payments are processed through MercadoPago.

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