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Can I get a host’s email or phone number?

Mateo Caño avatar
Written by Mateo Caño
Updated over 9 months ago

For security and privacy reasons, SpacePal does not share hosts’ personal contact information before a booking is confirmed.

How to Communicate with a Host

To keep things simple and secure, SpacePal has a built-in messaging system where you can ask questions, discuss details, and clarify anything before booking—all without sharing personal contact information.

Once your booking is confirmed, you’ll receive:

  • The exact address of the space

  • The host’s contact details (if they’ve provided a phone number for coordination)

Why We Keep Contact Information Private

  • Protects hosts and guests from spam, fraud, or unwanted solicitations.

  • Ensures all communication stays on SpacePal, making it easier to track agreements and resolve issues.

  • Allows SpacePal to provide support if there’s a dispute or issue with the booking.

Important Note

SpacePal is not responsible for any loss or harm resulting from sharing personal or sensitive information with other users, or for any interactions outside of the platform. To ensure a safe and seamless experience, always keep communication and payments within SpacePal.

Need to reach a host? Send them a message directly through the platform!

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