Discover the key practices that will help you stand out as a SpacePal host and deliver an exceptional experience for your guests.
Being a successful host on SpacePal isn’t just about listing your space — it’s about creating a smooth experience for guests and showcasing your space in the best possible way.
Follow these best practices to attract more bookings, gain visibility, and make hosting a rewarding experience.
1. Respond quickly and clearly 💬
Being responsive is one of the best ways to make a strong first impression.
Guests appreciate fast replies with accurate and helpful info about your space.
Tips:
Reply promptly to questions about availability, pricing, and conditions.
Use the SpacePal chat to communicate clearly and answer all guest questions.
Being proactive improves the guest experience and helps you rank higher in search results.
2. Keep everything within SpacePal 🛟
Managing all interactions and bookings through SpacePal is key to a safe and seamless experience.
Why it matters:
🔐 Security: SpacePal protects your bookings and handles payments securely.
🛠️ Support: If any issue comes up, our team can help you resolve it.
🔍 Visibility: The more you use SpacePal to manage bookings, the better your listing will rank in search results.
3. Complete and update your profile ✅
A complete and up-to-date profile attracts more bookings. Showcase your space with clarity, accurate availability, and services that add value.
Key checklist:
Sync your calendar with Google to avoid double bookings.
Use Add-ons to offer extras like catering, cleaning, or equipment rental.
Upload great photos, write a clear description, and keep your prices competitive.
4. Collect reviews ⭐️
Reviews are critical. A space with lots of positive reviews builds more trust, shows up higher in search, and gets booked more often.
Best practice:
After checkout, send your guest a thank-you message and politely ask them to leave a review.
Extra tip:
If your space has been used by colleagues or past clients (even if they didn’t book through SpacePal), you can still ask them to leave a review — just share your public listing link.
Final Thoughts 💡
Standing out as a host doesn’t require magic — it just takes attention to detail and a commitment to offering a great guest experience.
Follow these best practices and you’ll not only get more bookings, but also build a strong brand on SpacePal and move closer to becoming a Superhost.