Skip to main content

How to delete your account

Mateo Caño avatar
Written by Mateo Caño
Updated over 11 months ago

We’re sad to see you go, but if you’ve made your decision, here are your options. If you’re a host, you can temporarily deactivate your listings and reactivate them later. Otherwise, you can permanently delete your account.

What happens when I delete my account?

If you’re a host, you can hide your spaces instead of permanently deleting your account. Here’s what will happen:

  • Hiding Your Spaces: Your listings will be hidden, meaning other users won’t be able to find or book your spaces.

  • Data Retention: SpacePal will keep your account data so you can reactivate it in the future.

  • Reactivating: To reactivate, go to Spaces > Edit Space and click on Publish.

How to permanently delete your account

If you choose to delete your account permanently:

  • Identity Verification: For security reasons, we will verify your identity before processing your request.

  • Data Deletion: We will permanently delete your personal data, except for information that we are legally required or permitted to retain, as stated in our Privacy Policy.

  • No Recovery: Once your account is deleted, you cannot reactivate it, recover data, or access it. If you wish to use SpacePal again, you will need to create a new account.

Steps to Delete Your Account

  1. Email Us: Send an email to hello@space-pal.com with the subject ‘I want to delete my SpacePal account’.

  2. Reason: Mention the reason why you want to delete your account.

Did this answer your question?